A person's hand holding a mobile phone with a PDF icon in it.

Intro to PDF Remediation for LSPs

The European Accessibility Act (EAA) is now in effect as of June 2025, and it’s fundamentally changing how businesses deliver digital content across the EU. If your clients provide products or services through websites, mobile apps, or downloadable materials like PDFs, it’s time to ask a critical question:

Are their digital documents accessible to everyone, including people with disabilities?

If the answer is unclear, it’s time to get familiar with PDF Remediation, one of the key components of accessibility compliance. Let’s explore what it means, why it matters, and how to prepare so you can buckle up your clients for the EAA.

What is PDF Remediation?

PDF Remediation is the process of converting PDF documents into formats that are fully accessible to assistive technologies like screen readers, screen magnifiers, or voice recognition software. A remediated PDF allows users with visual, cognitive, or mobility impairments to navigate and understand with ease.

This process includes:

  • Applying a logical tag structure for headings, paragraphs, and lists
  • Ensuring correct reading order
  • Adding alt-text for all non-text elements like images or charts
  • Setting the correct document language
  • Providing navigation features such as bookmarks and tables of contents

In essence, PDF Remediation ensures that every reader, regardless of ability, can consume the information independently.

Why PDF Remediation matters for the EAA?

The European Accessibility Act was introduced to harmonize accessibility requirements across the EU, giving people with disabilities equal access to digital goods and services.

As of June 28, 2025, businesses offering digital content, e-commerce, banking services, or e-books are required to ensure their documents are accessible. Compliance is no longer optional, it’s the law.

PDFs are widely used across industries for manuals, product catalogs, brochures, forms, and reports. However, most PDFs are not natively accessible, and that’s where remediation becomes essential.

Non-compliance with the EAA could lead to:

  • Legal consequences or penalties
  • Brand reputation damage
  • Missed opportunities to serve a broader audience

The role of Desktop Publishing in PDF Accessibility

Many accessibility issues begin during the content creation stage, before a document is turned into a PDF. This is where desktop publishing services (DTP) play a critical role.

A high-quality desktop publishing service ensures:

  • Clean and consistent layouts
  • Proper use of fonts and spacing for readability
  • Logical structure that facilitates future remediation

At Foliage Solutions, PDF remediation is not aspirational—it’s an active service we offer alongside desktop publishing and multilingual DTP. We handle remediation as a core part of our delivery pipeline, not as add-on consulting or external referral.

With deep expertise in managing PDFs across 31+ formats, languages, and technical specifications, we’ve built a workflow that integrates remediation seamlessly into the translation and DTP process. Our unique position, working primarily with translation companies and language service providers (LSPs), means we’ve encountered every complexity: multilingual documents, compliance-driven content, complex layouts, and the critical challenge of maintaining accessibility across language versions.

This is where most vendors fall short. Many translation companies remediate the source PDF, hand it to the translator, and assume the work is done. We don’t. We handle remediation at every stage: source preparation, post-translation, and multilingual integration—keeping the accessibility layer intact across all three.

Partnering with Foliage means:

  • Faster turnaround times
  • Reduced remediation complexity and cost
  • Seamless integration of remediation into your localization and publishing workflows
  • Compliance-ready deliverables, not compliance questions

If you’re a translation company or LSP looking for a partner who handles the full remediation + DTP + translation pipeline, Foliage Solutions is ready to help.

Content Download – PDF Remediation One-Pager

Help your clients make their content work for everyone

Stand out as an LSP by offering added value to your clients with professional PDF remediation and DTP support.
Download our one-pager to see how Foliage Solutions can help LSPs like yours deliver accessible, compliant, and high-impact content your clients can trust.

How to identify if your clients’ PDFs are accessible

As an LSP, you’re likely receiving and working with a wide variety of client PDFs, from marketing brochures to complex technical manuals. But how can you tell if those files are already accessible or need remediation?

Here are some practical checks to help you assess your clients’ PDFs:

  • Check the document structure
    Is there a clear visual and logical hierarchy? If everything looks like plain text with no real headings or structure, chances are it’s not tagged correctly.
  • Try selecting text and navigating with the keyboard
    If text can’t be selected, or if using the Tab key doesn’t follow a logical path, the document likely lacks proper reading order and interactivity.
  • Run an accessibility check in Adobe Acrobat
    Acrobat Pro offers a built-in accessibility checker, a quick way to detect missing tags, alt-text, reading order issues, and language settings.
  • Look for missing tags or incorrect tagging
    Open the Tags panel in Acrobat. If it’s empty or poorly structured, the document hasn’t been remediated.
  • Are images described?
    Hover over or inspect any non-text elements. If they don’t have alt-text or meaningful descriptions, screen readers won’t be able to convey the information.
  • Review metadata and document properties
    Is the document language set? Does it have a meaningful title? These elements are small but essential for accessibility.
  • Test with a screen reader
    Try reading the file with a screen reader like NVDA available for free download. If the content is read out of order, skipped, or confusing, remediation is likely needed.

By knowing what to look for, you can better support your clients in becoming EAA-compliant and even offer added value by recommending remediation before localization begins.

The Translation + Remediation Workflow

Working with translation companies? If you’re an LSP or translation PM managing multilingual PDFs, there’s a critical layer of complexity you need to know about: translating a remediated PDF doesn’t give you a remediated translation. Language tags, reading order, and alt text all need to be rebuilt for each new language.

For the full story on why this happens and how to scope remediation into your translation workflow, see our guide: Why Translating a Remediated PDF Requires Re-remediation: WCAG 2.1 AA Compliance Across Languages

Final thoughts

Compliance with the EAA is no longer future planning—it’s current requirement. If you produce digital documents in any format, especially PDFs, now is the time to evaluate their accessibility and act on remediation.

Final thoughts

The countdown to June 2025 has already begun. If you produce digital documents in any format, especially PDFs, now is the time to evaluate their accessibility and plan for remediation.

Don’t wait for the EAA to catch you off guard.

✔️ Audit your PDFs
✔️ Fix accessibility issues
✔️ Partner with trusted remediation providers

✅ Ready to make your content compliant and inclusive?

At Foliage Solutions, PDF remediation is a live, core capability—not something we’re developing. Whether you need to remediate a source document before translation, handle accessible PDFs across multiple languages, or integrate remediation into your LSP workflow end-to-end, we handle the full pipeline.

Get in touch with Foliage Solutions to discuss how we can help your translation company or LSP deliver compliant, accessible content.

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